Eko Kids Club
Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old*. It offers kids a fun and safe place to play and with unique children’s experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more!
- Open: 9:00am - 5:00pm, 7:30pm - 9:00pm
* Children under 4 years old require adult supervision
Baby Beach Lounge
Open throughout the day, this special place was created with little ones in mind to provide a shady area to enjoy the beach. They will love the variety of things to do from climbing to sliding and beach toys. Adult supervision is required.
Included In Your Vacation Package
Your Karisma Gourmet Inclusive® Experience vacation begins at check-in as you are greeted with a glass of sparkling wine (beverages for the kids) and cool towel upon arrival. You will be pampered with gourmet services and amenities such as beach butlers, concierge service, daily turn down, 24 hour room service, premium beverages and gourmet cuisine. Our trademark Karisma Gourmet Inclusive® Experience service offers unique and relaxing all-inclusive experiences.
- Accommodations as selected
- Welcome glass of sparkling wine for adults and beverages for kids
- All meals and gourmet bites
- All domestic and international alcoholic and non- alcoholic beverages
- 24 hour Gourmet Inclusive® room service including family style options & favorites from our sister resorts most popular restaurants
- Kids menus Eko Kids Club (4 – 12 years of age) Beach & Pool butler Snorkeling equipment Concierge and vacation planner services
- All taxes and gratuities
- Room service family continental breakfast (in 1,2 & 3 bedroom suites)
- Library & reading area at Family Lounge
- Executive lounge with Butler service
- Family theme night in room dinning (in 1, 2 or 3 bedroom suites)
Karisma Gourmet Inclusive Experience Butler Service
Guests can truly relax knowing that our professional butlers will take care of their every need.
Pre-Arrival - Ensure your preferences are in-suite in accordance to the format previously filled out online.
Upon Arrival - Provide all information regarding tours and spa services. Provide a private orientation of the room and the property.
Throughout your stay
- Make all tour bookings and on property activities
- Recommend and reserve Spa treatments
- Pillow menu
- Serve continental family style breakfast in suite
- Serve your favorite drinks while you lounge on the beach or pool
- Serve family themed in room dining
- Serve pre-dinner drinks and Gourmet Inclusive bites
- Make dinner reservations for adults at El Dorado Royale and El Dorado Casitas Royale
- Make babysitter arrangements (additional charge)
- Arrange for special occasions and celebrations
- Ensure suite is kept in perfect condition and arranged according to your preferences
- Make all room service orders
- Shine/clean shoes for dinner
Beach & Pool Sutler Service
- Provide sunscreen and towels
- Provide newspapers, magazines, and reading material
- Order lunch at the restaurant
- Arrange picnics on the beach
- Provide refreshments and Gourmet Bites
- Bring cold scented towels
- Provide kids toys
Valley Cave Wine Bar
Serving great wine is not sufficient to make a wine evening experience successful. Our aim is to give guests a true lifestyle experience. Attentive service paired with a dynamic yet cozy atmosphere creates the perfect setting for enjoying and pairing of fine wine and Gourmet Inclusive® cheese bites with friends. The wine selection is a source of pride, a great balance of new world and old world wines. We take the mystery out of wine by having our well trained staff giving you the ins and outs of these wines. We offer an extensive wine list as well as a rotating list of wines by the glass. Inhale the rich scent of wine when entering Valley Cave giving, budding or experienced oenophiles the opportunity to try new wines, inviting you to drink in the relaxing atmosphere even more deeply. Open from 5:00pm to 1:00am.
- Pack and play
- Baby bottle warmers
- Baby bottle sterilizers
- Baby food
- Baby monitors
- Baby changing tables with bathtubs Cribs
- Baby bath robes
For An Additional Cost
- Babysitting and private nanny services
- Wireless internet available
- Romantic candlelight or family dinners on the beach
- Náay Spa facilities and services at El Dorado Royale and El Dorado Casitas Royale
- Tour desk Scuba diving trips, certification, rental equipment and deep sea fishing
- Car rental & limousine service
- Transportation to Playa del Carmen or Cancun Packages: golf, cultural, horseback riding, night cruises, night life and water sports, snorkeling, jet skiing, boogie boards, parasailing, etc.
- Private yoga instructor
- International wine selection from our cellar
- Private dining arrangements
- Fax and international phone calls
- Money exchange
- Gift Shop
- Special wedding honeymoon and anniversary packages
Evening Entertainment Facilities - At Generations Riviera Maya guests can expect to enjoy the best in nightly entertainment including quality music, dancing and live local performances.
Bonanza Ranch - Horseback Riding Stables within the premises, and Proud Recipient of "Trip Advisor´s Certificate of Excellence 2012 & 2013" offers and unique and exciting way to get in touch of the true nature of the Mayan Riviera with its two hour guided tour along jungle trails including the experience to encounter one of the marvels of the Yucatan Peninsula: The Mayan Cenotes, commonly known as sinkholes where you can jump for a refreshing dip. Healthy, well trained horses appropriate for people with little or no experience at horseback riding. Semi-private tours consist of groups up to 12 riders, ensuring that everyone receives personal attention from friendly, knowledgeable guides.
Naay Spa - Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include a water journey pool, sauna, steam room, showers, Spa treatment rooms, fitness center, boutique spa shop, bridal suites, event space and full- service salon. Náay Spa incorporates elements of the Karisma Gourmet Inclusive® Experience philosophy with its unique services and alternative therapies inspired by native Mexico. The delicious chocolate therapy invites guests to experience chocolate with no remorse. This sensual treatment is rich in minerals and smooth, nourishing cocoa butter. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures and full-service beauty salon services.
Gourmet Inclusive Room Service - Generations Riviera Maya offers a new type of in-room dining experience available 24 hours a day.
Guests can enjoy our family a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, in their kitchenette facilities, or even in their own private terrace. Specialties include family style continental breakfast* and sharing options, and themed dinners*. Options available in 1, 2 or 3 bedroom suites.
Gourmet Inclusive Greenhouse - Our Greenhouse goes hand in hand with our Going Green philosophy and our mission to provide the freshest vegetables and herbs for our guests’ enjoyment. Some of the crops we harvest are: beef tomato, plum tomato, cherry tomato, European cucumber, green & yellow pepper, coriander, basil, spinach, and lettuce. The fertilization process is carried out through a hydroponic system.