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Generations Riviera Maya - By KARISMA

The Property

Generations Riviera Maya by Karisma is Mexico´s premier all Suite, all Butler, all Gourmet beachfront resort where couples, wedding parties and families savor a Karisma Gourmet Inclusive® Experience, a vacation that fosters togetherness. This 144 suite hotel stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites with butler service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. Guests are invited to customize their Karisma Gourmet Inclusive® Experience by completing a pre-arrival form online.

The property is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

All guests ages 18 and over are also welcome to use the facilities at the adults only El Dorado Casitas Royale and El Dorado Royale, by Karisma, which are located next door.

Accommodations

Generations Riviera Maya features 144 luxurious suites decorated in a forward looking style and divided into 10 categories. All accommodations are provided with deluxe amenities including 24 hour in room dining, oversized balcony or terrace, Jacuzzi for two, 47” LCD TV, and iPod docking alarm clock. Additional room comforts include AC, bathrooms with double sinks, hair dryer, plush bath robes, either one king or two double beds, safety deposit box, iron and ironing board, coffee maker, telephone, a vanity mirror and ample closet space. In room mini fridge customizable with beverage choices and sweet and savory snacks, plus kid’s favorites. Guests traveling with children can take advantage of our Karisma Gourmet Inclusive® Experience baby amenities such as strollers, cribs, pack and plays, baby changing tables, monitors, baby bottle warmers, baby bathrobes and more. Enjoy the astonishing views of the turquoise Mexican Caribbean Sea from all our beachfront rooms.


Generations Riviera Maya features 144 luxurious suites decorated in a forward looking style and divided into 10 categories. All accommodations are provided with deluxe amenities including 24 hour in room dining, oversized balcony or terrace, Jacuzzi for two, 47” LCD TV, and iPod docking alarm clock. Additional room comforts include AC, bathrooms with double sinks, hair dryer, plush bath robes, either one king or two double beds, safety deposit box, iron and ironing board, coffee maker, telephone, a vanity mirror and ample closet space. In room mini fridge customizable with beverage choices and sweet and savory snacks, plus kid’s favorites. Guests traveling with children can take advantage of our Karisma Gourmet Inclusive® Experience baby amenities such as strollers, cribs, pack and plays, baby changing tables, monitors, baby bottle warmers, baby bathrobes and more. Enjoy the astonishing views of the turquoise Mexican Caribbean Sea from all our beachfront rooms.

Generations Riviera Maya Accommodations - Ocean Front Luxury Jacuzzi Suite

Ocean Front Luxury Jacuzzi Suite

These spacious suites feature a king or two double beds for the adults and an area for the little ones, divided by a sliding door, featuring double and single sofa beds and a second TV.
Maximum occupancy: 2 Adults + 2 Children.

Generations Riviera Maya Accommodations - Ocean Front One-Bedroom Jacuzzi Suite

Ocean Front One-Bedroom Jacuzzi Suite

These spacious suites have a master bedroom featuring a king size bed and Jacuzzi for two. The living room features a double and single sofa bed, TV, dining table for six, and a fully equipped kitchen. This suite also includes one and a half full bathrooms and our special “aguas del amor” private outdoor shower.
Maximum occupancy: 2 Adults + 2 Children.

Generations Riviera Maya Accommodations - Ocean Front One-Bedroom Jacuzzi Suite Swim-Up

Ocean Front One-Bedroom Jacuzzi Suite Swim-Up

These spacious suites have a master bedroom featuring a king size bed and Jacuzzi for two. The living room features a double and single sofa bed, TV, Blue Ray Disc Player, dining table for six, and a fully equipped kitchen. This suite also includes one and a half full bathrooms and our special “aguas del amor” private outdoor shower as well as a water mirror balcony that connects to the main pool and swim up bar.
Maximum occupancy: 2 Adults + 2 Children.

Generations Riviera Maya Accommodations - Ocean Front One-Bedroom Jacuzzi Suite Infinity

Ocean Front One-Bedroom Jacuzzi Suite Infinity

These spacious suites have a master bedroom featuring a king size bed and Jacuzzi for two. The living room features a double and single sofa bed, TV, Blue Ray Disc Player, dining table for six, and a fully equipped kitchen. This suite also includes one and a half full bathrooms and our special “aguas del amor” private outdoor shower as well as an infinity pool right outside of your balcony.
Maximum occupancy: 2 Adults + 2 Children.

Generations Riviera Maya Accommodations - Ocean Front Two-Bedroom Jacuzzi Suite

Ocean Front Two-Bedroom Jacuzzi Suite

This category is the perfect option for families consisting of both the Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite.
Maximum occupancy: 4 Adults + 4 Children.

Generations Riviera Maya Accommodations - Ocean Front Two-Bedroom Jacuzzi Suite Swim Up

Ocean Front Two-Bedroom Jacuzzi Suite Swim Up

This category is the perfect option for families consisting of both the Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite as well as a water mirror balcony that connects to the main pool and swim up bar.
Maximum occupancy: 4 Adults + 4 Children.

Generations Riviera Maya Accommodations - Ocean Front Two-Bedroom Jacuzzi Infinity

Ocean Front Two-Bedroom Jacuzzi Infinity

This category is the perfect option for families consisting of both the Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite as well as an infinity pool right outside of your balcony.
Maximum occupancy: 4 Adults + 4 Children.

Generations Riviera Maya Accommodations - Ocean Front Three-Bedroom Jacuzzi Suite

Ocean Front Three-Bedroom Jacuzzi Suite

Designed with large parties in mind, this suite consists of the Ocean Front One Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites.
Maximum occupancy: 6 Adults + 6 Children.

Generations Riviera Maya Accommodations - Ocean Front Three-Bedroom Jacuzzi Suite Swim-Up

Ocean Front Three-Bedroom Jacuzzi Suite Swim-Up

Designed with large parties in mind, this suite consists of the Ocean Front One Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites as well as a water mirror balcony that connects to the main pool and swim up bar.
Maximum occupancy: 6 Adults + 6 Children.

Generations Riviera Maya Accommodations - Ocean Front Three-Bedroom Jacuzzi Suite

Ocean Front Three-Bedroom Jacuzzi Suite Infinity

Designed with large parties in mind, this suite consists of the Ocean Front One Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites as well as an infinity pool right outside of your balcony.
Maximum occupancy: 6 Adults + 6 Children.


Generations Maroma Dining - Chef Market Grand Cafe & Deck

Chef Market Grand Cafe & Deck

The family restaurant on the block, CHEF MARKET serves breakfast lunch and dinner. Hard wood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless ranging from coffee and croissants, healthy options, a la carte choice from the blackboards to a lavish food display with a la minute preparations and rotisserie.

  • Karisma Gourmet Inclusive® Experience service: breakfast, brunch, lunch, dinner and late night corner.
  • Karisma Gourmet Inclusive® Experience service from 6:00am - 10:00pm
Generations Maroma Dining - Habb Mediterranean Restaurant & Lounge

Habb Mediterranean Restaurant & Lounge

Grilling is the predominant technique of cooking in this venue; olive oil and fresh herbs are used in abundance to season the food. Proximity to the ocean provides access to fresh seafood in some of the preparations which range from flatbreads, Tza Tzihi, Kebabs, pastas, paella to name a few of the succulent dishes. Take in the impressive Mediterranean décor at Habb Lounge where you can enjoy a before and after dinner drink.

  • Karisma Gourmet Inclusive® Experience service from 5:30pm - 10:00pm
Generations Maroma Dining - Jade Pan Asian Cuisine

Jade Pan Asian Cuisine

Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all food on the center of the table to be shared. Guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal.

  • Karisma Gourmet Inclusive® Experience service from 5:30pm - 10:00pm
Generations Maroma Dining - Palms Gourmet Terrace Caribbean Mexican Cuisine

Palms Gourmet Terrace Caribbean Mexican Cuisine

Local and Caribbean specialties with an emphasis on authentic Mexican “street” cuisine, spices and flavors. This seaside restaurant is a vibrant celebration of food, energy, music and beach life. Refreshing and unpretentious, Palms offers the true authentic flavors of Mexico and the Caribbean. Enjoy Mexican table games with a variety of cocktails.

  • Karisma Gourmet Inclusive® Experience service from 11:00am to 5:00pm
Generations Maroma Dining - Wine Kitchen, Restaurant & Tasting Room

Wine Kitchen, Restaurant & Tasting Room

The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Dishes are created especially according to guests preferences with the freshest ingredients available. Guests are invited to sit back and relax as the chefs do their magic.

  • Karisma Gourmet Inclusive® Experience service for dinner only from 6:00pm to 10:00pm
Generations Maroma Dining - Blend, Coffee & Tea Corner

Blend, Coffee & Tea Corner

Here you will find a wide variety of non-alcoholic beverages, from agave nectar latte to Arabica roast espresso or just a cup of coffee or teas.

A selection of healthy smoothies, fruit pops and freshly baked goods you can pick and choose from for your enjoyment.

  • Karisma Gourmet Inclusive® Experience service from 10:00am - 6:00pm

Generations Maroma Dining - Gourmet Inclusive Bars

Gourmet Inclusive Bars

Tamarind Lobby Lounge - Surrounded by lush Mexican jungle, this lounge is the perfect place to unwind and mingle with flavorful cocktails.

  • Karisma Gourmet Inclusive® Experience service from 11:00am - 11:00pm

Swell Swim Up Bar & Lounge - Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused waters, ice-cold beers and full Gourmet Inclusive® premium bar. Enjoy poolside waiters serving the refreshment of your liking.

  • Karisma Gourmet Inclusive® Experience service from 9:00am - 5:00pm

Sling Cocktail Bar and Lounge - Third floor cocktail bar and lounge for adults only. Here we pour (sling) from the famous Singapore sling to tequila sling, you name it we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling.

  • Karisma Gourmet Inclusive® Experience service from 5:00pm – 2:00am

Eko Kids Club

Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old*. It offers kids a fun and safe place to play and with unique children’s experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more!

  • Open: 9:00am - 5:00pm, 7:30pm - 9:00pm

* Children under 4 years old require adult supervision

Baby Beach Lounge

Open throughout the day, this special place was created with little ones in mind to provide a shady area to enjoy the beach. They will love the variety of things to do from climbing to sliding and beach toys. Adult supervision is required.

Included In Your Vacation Package

Your Karisma Gourmet Inclusive® Experience vacation begins at check-in as you are greeted with a glass of sparkling wine (beverages for the kids) and cool towel upon arrival. You will be pampered with gourmet services and amenities such as beach butlers, concierge service, daily turn down, 24 hour room service, premium beverages and gourmet cuisine. Our trademark Karisma Gourmet Inclusive® Experience service offers unique and relaxing all-inclusive experiences.

  • Accommodations as selected •
  • Welcome glass of sparkling wine for adults and beverages for kids •
  • All meals and gourmet bites •
  • All domestic and international alcoholic and non- alcoholic beverages •
  • 24 hour Gourmet Inclusive® room service including family style options & favorites from our sister resorts most popular restaurants
  • •Kids menus • Eko Kids Club (4 – 12 years of age) • Beach & Pool butler • Snorkeling equipment • Concierge and vacation planner services •
  • All taxes and gratuities ••
  • Room service family continental breakfast (in 1,2 & 3 bedroom suites) •
  • Library & reading area at Family Lounge •
  • •
  • Executive lounge with Butler service • •
  • Family theme night in room dinning (in 1, 2 or 3 bedroom suites)

Karisma Gourmet Inclusive Experience Butler Service

Guests can truly relax knowing that our professional butlers will take care of their every need.

Pre-Arrival - Ensure your preferences are in-suite in accordance to the format previously filled out online.

Upon Arrival - Provide all information regarding tours and spa services. Provide a private orientation of the room and the property.

Throughout your stay

  • Make all tour bookings and on property activities
  • Recommend and reserve Spa treatments
  • Aromatherapy
  • Pillow menu
  • Serve continental family style breakfast in suite
  • Serve your favorite drinks while you lounge on the beach or pool
  • Serve family themed in room dining
  • Serve pre-dinner drinks and Gourmet Inclusive bites
  • Make dinner reservations for adults at El Dorado Royale and El Dorado Casitas Royale
  • Make babysitter arrangements (additional charge)
  • Arrange for special occasions and celebrations
  • Ensure suite is kept in perfect condition and arranged according to your preferences
  • Make all room service orders
  • Shine/clean shoes for dinner

Beach & Pool Sutler Service

  • Provide sunscreen and towels
  • Provide newspapers, magazines, and reading material
  • Order lunch at the restaurant
  • Arrange picnics on the beach
  • Provide refreshments and Gourmet Bites
  • Bring cold scented towels
  • Provide kids toys

Valley Cave Wine Bar

Serving great wine is not sufficient to make a wine evening experience successful. Our aim is to give guests a true lifestyle experience. Attentive service paired with a dynamic yet cozy atmosphere creates the perfect setting for enjoying and pairing of fine wine and Gourmet Inclusive® cheese bites with friends. The wine selection is a source of pride, a great balance of new world and old world wines. We take the mystery out of wine by having our well trained staff giving you the ins and outs of these wines. We offer an extensive wine list as well as a rotating list of wines by the glass. Inhale the rich scent of wine when entering Valley Cave giving, budding or experienced oenophiles the opportunity to try new wines, inviting you to drink in the relaxing atmosphere even more deeply. Open from 5:00pm to 1:00am.

Baby Amenities

  • Strollers
  • Pack and play
  • Baby bottle warmers
  • Baby bottle sterilizers
  • Baby food •
  • Baby monitors
  • Baby changing tables with bathtubs •Cribs •
  • Baby bath robes

For An Additional Cost

  • Babysitting and private nanny services •
  • Wireless internet available
  • Romantic candlelight or family dinners on the beach •
  • Náay Spa facilities and services at El Dorado Royale and El Dorado Casitas Royale
  • •
  • Tour desk • Scuba diving trips, certification, rental equipment and deep sea fishing •
  • Car rental & limousine service •
  • Transportation to Playa del Carmen or Cancun • Packages: golf, cultural, horseback riding, night cruises, night life and water sports, snorkeling, jet skiing, boogie boards, parasailing, etc. •
  • Private yoga instructor •
  • International wine selection from our cellar •
  • Private dining arrangements •
  • Fax and international phone calls •
  • Laundry •
  • Money exchange •
  • Gift Shop •
  • Special wedding honeymoon and anniversary packages

Evening Entertainment Facilities - At Generations Riviera Maya guests can expect to enjoy the best in nightly entertainment including quality music, dancing and live local performances.

Bonanza Ranch - Horseback Riding Stables within the premises, and Proud Recipient of "Trip Advisor´s Certificate of Excellence 2012 & 2013" offers and unique and exciting way to get in touch of the true nature of the Mayan Riviera with its two hour guided tour along jungle trails including the experience to encounter one of the marvels of the Yucatan Peninsula: The Mayan Cenotes, commonly known as sinkholes where you can jump for a refreshing dip. Healthy, well trained horses appropriate for people with little or no experience at horseback riding. Semi-private tours consist of groups up to 12 riders, ensuring that everyone receives personal attention from friendly, knowledgeable guides.

Naay Spa - Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include a water journey pool, sauna, steam room, showers, Spa treatment rooms, fitness center, boutique spa shop, bridal suites, event space and full- service salon. Náay Spa incorporates elements of the Karisma Gourmet Inclusive® Experience philosophy with its unique services and alternative therapies inspired by native Mexico. The delicious chocolate therapy invites guests to experience chocolate with no remorse. This sensual treatment is rich in minerals and smooth, nourishing cocoa butter. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures and full-service beauty salon services.

Gourmet Inclusive Room Service - Generations Riviera Maya offers a new type of in-room dining experience available 24 hours a day. Guests can enjoy our family a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, in their kitchenette facilities, or even in their own private terrace. Specialties include family style continental breakfast* and sharing options, and themed dinners*. Options available in 1, 2 or 3 bedroom suites.

Gourmet Inclusive Greenhouse - Our Greenhouse goes hand in hand with our Going Green philosophy and our mission to provide the freshest vegetables and herbs for our guests’ enjoyment. Some of the crops we harvest are: beef tomato, plum tomato, cherry tomato, European cucumber, green & yellow pepper, coriander, basil, spinach, and lettuce. The fertilization process is carried out through a hydroponic system.


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