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El Dorado Royale, a Spa Resort - By KARISMA

The Property

A Conde Nast Traveler Readers’ Top 100 Hotels in the World and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.

Voted one of Conde Nast traveler´s Top 100 Hotels in the world, El Dorado Royale, a Spa Resort, by Karisma is Mexico´s premier adults-only, beachfront resort where couples, wedding parties and honeymooners savor a Karisma Gourmet Inclusive® Experience, a vacation that fosters togetherness. Luxuriously romantic, stretching along a secluded beach, the resort provides indulgences from gourmet cuisine, to swim-up suites, to a lavish spa and concierge service. Located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from “Mayakoba championship” golf course, 25 minutes away from the "Playacar Golf Club" and numerous wonderful sinkholes (Cenotes), 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

Property Architecture/Accommodations

The El Dorado Royale, A Spa Resort features 478 luxuriously decorated Suites in 11 categories. All accommodations are provided with: indoor Jacuzzi, air conditioning, ceiling fan, king size or double beds, night table, radio/alarm clock, bath robes, safety deposit box, private bath, hair dryer, cable TV, amenity kit, terrace with a table and 2 chairs, hammocks (upon request), daily stocked minibar with beer, water, soft drinks, iron & ironing board and coffee maker.


El Dorado Royale Accommodations - Jacuzzi Junior Suites

Jacuzzi Junior Suites

All suites with beautiful garden views.
The decoration was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzi so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size or double beds, nightstands, and desk.
Maximum occupancy: 3 guests.

El Dorado Royale Accommodations - Ocean Front Jacuzzi Jr. Suites

Ocean Front Jacuzzi Jr. Suites

All just a step away from a beautiful beach and great views of the Caribbean Sea.
The decoration was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites have indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size bed, nightstands and desk.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Swim Up Jacuzzi Jr. Suites

Swim Up Jacuzzi Jr. Suites

Step right into a lazy river that crosses in front of your Jacuzzi suite's patio.
The decoration of our Swim Up Jacuzzi Junior Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites have indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size bed only, nightstands, and desk.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Luxury Jacuzzi Jr. Suite

Luxury Jacuzzi Jr. Suite

Suite newly renovated 590 sq. feet, offering couples the choice of one king size bed or 2 double beds, contemporary bathrooms with double sinks and glass enclosed showers, in suite Jacuzzi for 2 and private terrace or balcony allowing guests endless ways to relax and enjoy intimate time together
Maximum occupancy: 3 guests.

El Dorado Royale Accommodations - Royal Suites

Royal Suites

Room carefully decorated updated and designed to relax and enjoy, with DVD-player, connoisseur cabinet with four different selected spirits to delight, upgraded minibar. Welcome amenities (fruit basket, bottle of champagne and house wine), Daily turn down service Butler/concierge service available supporting guest needs, aromatherapy and pillow menu to choose, dinner reservations, movie selection menu, in suite complimentary internet access. . All rooms feature lovely wooden furniture including king size bed only. Within the hotel facilities: Vonage internet phone, E-lounge and beach candle light dinner once during their stay.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Swim Up Ocean Front Jacuzzi Jr. Suites

Swim Up Ocean Front Jacuzzi Jr. Suites

Step into your lazy river just meters away from the beach, all just a jump away from a beautiful beach and great views of the Caribbean sea.
The decoration was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites have indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size or double beds, nightstands, and desk.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Luxury Swim Up Jacuzzi Jr. Suite

Luxury Swim Up Jacuzzi Jr. Suite

Newly renovated Suites with 590 sq. feet, offering couples the choice of one king size bed or 2 double beds, contemporary bathrooms with double sinks and glass enclosed showers, in suite Jacuzzi for 2 as well as the lazy river just steps from the terrace.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Premium Jacuzzi Jr. Suite

Premium Jacuzzi Jr. Suite

Newly renovated Suites with 590 sq. feet, offering couples all the in-room amenities needed to create the perfect romantic setting, one king size bed, contemporary bathrooms with double sinks and glass enclosed showers, in suite Jacuzzi for 2.
Premium Services such as: private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, 10% discount on wireless internet access, Personal Concierge Service, pool butler service.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Premium Swim Up Jacuzzi Jr. Suite

Premium Swim Up Jacuzzi Jr. Suite

Newly renovated Suites with 590 sq. feet, offering couples the choice of one king size bed or 2 double beds, contemporary bathrooms with double sinks and glass enclosed showers, in suite Jacuzzi for 2 as well as the lazy river just steps from the terrace.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Premium Jacuzzi Jr. Suite

Royal Swim Up Suites

Step into your lazy river just outside your Suite. Room carefully decorated updated and designed to relax and enjoy, with DVD-player, connoisseur cabinet with four different selected spirits to delight, upgraded minibar. Welcome amenities (fruit basket, bottle of champagne and house wine), Daily turn down service Butler/concierge service available supporting guest needs, aromatherapy and pillow menu to choose, dinner reservations, movie selection menu, in suite complimentary internet access.. All rooms feature lovely wooden furniture including king size bed only. Within the hotel facilities: Vonage internet phone, E-lounge and beach candle light dinner once during their stay.
Maximum occupancy: 2 guests.

El Dorado Royale Accommodations - Two Bedroom Presidential Suites

Two Bedroom Presidential Suites

Step inside our ocean-front Presidential Suite.
Includes a master bedroom with King size bed, a second bedroom with 2 double beds, living room, dining room, private swimming pool, indoor and outdoor Jacuzzis, outdoor hammocks and much more. Our two bedroom Presidential suite includes more than just the spaciousness of the one-story suite; it goes above and beyond your wildest expectations of extravagance. Oversized bathrooms for both bedrooms, Plasma screen TV and DVD player in both bedrooms, Surround sound theatre in living room, Ceiling fans, Air-conditioning, Fine Italian linens, Iron and Ironing board in both bedrooms, Lavish amenities kit, products by Bulgari, Private swimming pool with personal chaise lounge chairs and beds.
Hammock on private patio, Blender, coffee maker, microwave, stovetop all inside your personal kitchenette, Crystal glassware, Cable TV, Wireless internet access, Fully stocked premium bar (Alcohol, Wine, Champagne, Juice, Tea, Bottled water, Haagen-Dazs ice cream and deluxe fruit baskets), elegant welcoming decoration for suite including fresh flowers.
Maximum occupancy: 6 guests.


El Dorado Royale Dining - Cocotal - International Cuisine

Cocotal - International Cuisine

At Cocotal guests appetites are met with enjoyable tastes from all over the world served a la carte. With a great chef´s menu, Cocotal offers something for everyone in an elegant air conditioned atmosphere.

  • Continental breakfast 6:30am - 7:00am
  • International a la Carte breakfast 7:00am - 11:00am
  • A la Carte Gourmet Dinner 5:30pm - 10:00pm
  • Cuisine: International
  • Menu PDF: View
  • GI Dress Code PDF: View
El Dorado Royale Dining - D'Italia - Contemporary Italian (Royale)

D'Italia - Contemporary Italian (Royale)

This beautiful and romantic Italian restaurant leaves many guests craving for more.

  • A la Carte Dinner: 6:00pm - 10:00pm
  • Cuisine: Contemporary Italian
  • Menu PDF: View
  • GI Dress Code PDF: View
El Dorado Royale Dining - La Isla

La Isla

Open air palapa serving a la carte International Cuisine with a special focus on Mediterranean cuisine at dinner.

  • Breakfast 7:00am – 11:30am
  • Lunch 12:30pm – 3:30pm
  • Dinner 6:00pm – 10:00pm
  • Cuisine: International
  • Menu PDF: View
  • GI Dress Code PDF: View
El Dorado Royale Dining - Jojo's - Caribbean Seaside Grill

Jojo's - Caribbean Seaside Grill

At Jojo’s the guest will be able to enjoy the freshest Seafood Gourmet dishes with a spectacular view of the Caribbean in casual ambience for lunch. The perfect place at night to delight yourself with the ocean breeze while savoring dinner.

  • Serving Lunch and Dinner: 11:00am - 10:00pm
  • Cuisine: Caribbean
  • Menu PDF: View
  • GI Dress Code PDF: View
El Dorado Royale Dining - Fuentes - Culinary Theatre

Fuentes - Culinary Theatre

Come and enjoy one of the world's most avant-garde concepts in culinary entertainment. Open kitchen with full cooking show of iron chef level. A one-of-a-kind Culinary Theater with gourmet acts hosted and performed by the Chef and Sommelier designed to satisfy both, your appetite and your curiosity. Our Chef, will take you on a journey filled with exquisite aromas, colors, textures, contrasts and flavors, and the finest selection of ingredients from our green house.
Our Sommelier, guides you through the magic behind the subtle art of pairing to make this epicurean journey an absolutely memorable Karisma Gourmet Inclusive® Experience.
Only one daily sitting* starting with a welcome cocktail at 7:00pm followed by the dinner & show at 7:30 pm. *Reservations are required. Restaurant closes on Sundays.

  • Cuisine: Mexican Fusion
  • GI Dress Code PDF: View
El Dorado Royale Dining - El Rincon Mexicano

El Rincon Mexicano

Enjoy the tastes of authentic Mexico! With a broad menu to satisfy everyone, you can take in the culinary delights of our country with items like tacos, fajitas, fresh pico de gallo and more. Enjoy the beautiful garden view while you dine for both lunch and dinner. During dinner, delight your senses with our exclusive “Mexican Author Cuisine” in a pleasant and casual atmosphere.

  • Breakfast 7:00–11:00 am
  • Lunch 12:00–3:00pm
  • Dinner 6:00–10:00pm
  • Cuisine: Mexican traditional / Mexican Nouvelle
  • Menu PDF: View
  • GI Dress Code PDF: View
El Dorado Royale Dining - Gourmet Corners

Gourmet Corners

To satisfy those sudden afternoon cravings (for food!), our Gourmet Corners are the answer. Enjoy pizza fresh from a wood-fired oven at La Cabaña Pizzeria. Healthy Corner offers fresh fruit, juices and smoothies, while Rincón Mexicano serves Mexican delicacies.

  • La Cabana Pizzeria
  • Wood burning oven pizzas served to order, and a selection of Angus burgers, gourmet bites among other succulent Mexican "botana" preparations. Menu: View
  • Open: 11:00am – 5:00pm
  • Health Bar
  • Serving fresh fruit, juices, whole wheat sandwiches and smoothies. Menu: View
  • Open: 8:00am – 4:00pm
  • Las Olas
  • Serving various salads and sandwiches.
  • Open: 12:00pm – 4:00pm
  • 24 Hour Room Service
  • Available for all room categories. Restrictions apply during rainy days.
El Dorado Royale Dining - Martini Lobby Bar

Martini Lobby Bar

Sip Martinis at the sophisticated-chic Martini Bar which offers a variety of premium vodkas from around the world. Serving premium brands beverage selection.

  • Open: 12:00pm - 2:00am
  • Cuisine: Premium Martinis and Cocktails
El Dorado Royale Dining - Swim-Up Bars

Swim-Up Bars

Our nine swim-up bars serve gourmet snacks, premium cocktails and other refreshing beverages without you having to leave the pool.
All swim-up bars are open from 9:00 AM to 5:00 PM with the exception of the Gaviotas Seashore Bar which is open until 11:00 PM and the Beach Bar which stays open till 2:00 AM

  • Swim Up Bar La Isla
  • Open: 9:00am – 5:00pm
  • Swim up bar located at La Isla Swimming Pool.
  • Swim Up Bar Las Fuentes
  • Open: 9:00am – 5:00pm
  • Swim up bar located at Las Fuentes Swimming Pool.
  • Swim Up Bar Pericos
  • Open: 9:00am – 5:00pm
  • Swim up located at the Casita Suites Section 25.
  • Swim Up Bar Papagayos
  • Open: 9:00am – 5:00pm
  • Swim up bar located at the Casita Suites section 26.
  • Swim Up Bar Pelicanos
  • Open: 9:00am – 5:00pm
  • Swim up bar located at the Casita Suites Section 27.
  • Swim Up Bar Colibri
  • Open: 9:00am – 5:00pm
  • Swim up bar located at the Casita Suites Section 28.
  • Swim Up Bar Quetzal
  • Open: 9:00am – 5:00pm
  • Swim up bar located at the Casitas Suites Section 29.
  • Swim Up Bar Faisanes
  • Open: 9:00am – 5:00pm
  • Swim up bar located at the Casitas Suites Section 30.
  • Swim Up Bar Albatros
  • Open: 9:00am – 5:00pm
  • Swim up bar located at the Casitas Suites Section 31.
  • Gaviotas Seashore Bar
  • Open: 9:00am – 11:00pm
  • Located in front of Kampai restaurant.
  • Swim Up Bar Tucanes
  • Open: 9:00am – 5:00pm
  • Ballinis Bar
  • Open: 6:00am – 10:00pm
  • Enjoy from our variety of Bellini’s in a contemporary lounge ambiance.
  • Beach Bar
  • Open: 6:00am – 2:00am
  • Located at the beach with spectacular views of the ocean.
El Dorado Royale Dining - Bar Las Guacamatas

Bar Las Guacamatas

Relax on one of the swinging chairs while savoring a cold drink. Choose between a great variety of beverages (cold Mexican beers, cheladas, exotic cocktails or aged tequila) with live music.

  • Open: 5:00pm - 2:00am
  • Cuisine: Premium Cocktails

Included In Your Vacation Package

  • Accommodations as selected.
  • Welcome glass of Sparkling wine and refreshing towel.
  • All Gourmet meals and specialty bites.
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, soft drinks stocked once a day.
  • Daily and nightly activity program with live music & shows.
  • Bicycles provided to ride around the premises.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Hospitality Desk.
  • 5 swimming pools, one of which is a natural salt-water pool.
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required.
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, Sauna and Steam Room.
  • 24 hours room service (restrictions apply on rainy days).
  • Taxes and gratuities included.

For An Additional Cost

  • Scuba diving trips, certificates, rental equipment and deep-sea fishing.
  • Gift Shop & Logo Shop.
  • Car rental.
  • Telephone service. Fax services.
  • Business center.
  • Wireless Internet available.
  • Wave runners & Parasailing.
  • Candle light dinner from 6:00 pm to 10:00 pm
  • International wine selection.
  • Laundry service.
  • Money Exchange.
  • Medical services available 24 hours.
  • Special wedding, honeymoon and anniversary packages.
  • Tennis Lessons, Group Clinics, Private Lessons & More.
  • Optional In Room Amenities & Packages (online store).
  • ATM –USD only.

El Dorado Royale Media

Resort Photos

View photos of El Dorado Royale taken by our Agents on Flickr.

Learn More

El Dorado Royale Awards

  • RCI Presidential Club 2013
  • Certificate of Excellence by TripAdvisor's Traveler's Choice Awards 2012, 2013
  • Gold Award by the Travelife Collection 2013
  • 2012 Gold Medal Award from Tui First Choice- Best Premier Accommodation El Dorado Royale
  • Expedia® Insiders’ Select™ 2012 hotel, one of Expedia.com top-ranked properties
  • 2012 Green Globe Certification for Sustainable Travel & Tourism
  • AAA Four Diamond Award Winning Hotel 2007, 2008, 2009, 2010, 2011
  • Quality Assurance Award from MLT Vacations for 2006, 2010, 2011
  • Wine Spectator’s Awards of Excellence at D’ Italia restaurant, 2010, 2011
  • Wine Spectator’s Award of Excellence at Fuentes restaurant, 2008, 2009, 2010, 2011, 2012
  • First Choice Gold Medal Award: Best Premier Accommodation 2011
  • First Choice Gold Medal Award: Top Gold Medal winner 2011
  • First Choice Gold Choice Award: Best Tropical Accommodation (Overall Winner), 2010
  • Thomas Cook – Marque of Excellence, 2004, 2005, 2007, 2008
  • RCI Excellence in Service, 2009
  • RCI Gold Crown 2005, 2006, 2007, 2008, 2009
  • First Choice – TUI Best Winter Accommodation, 2008
  • Gold Choice by First Choice, 2008
  • Voted Best Boutique Hotel Chain by Travel Weekly’s Reader’s Choice Awards, 2008
  • Received the Best Hotel for Romance Award by TripAdvisor Travelers, 2008
  • Voted one of the Top 100 hotels in the world by Conde Nast Traveler Readers, 2007
  • First Choice- TUI Hotel of the Year, 2007
  • Thomas Cook – Airtours-Best in Long haul, 2007
  • Expedia Insider’s Select, 2007
  • Beverly Clark’s Elite Wedding Collection, 2007
  • First Choice – World Travel Market Hotel of the Year, 2007
  • First Choice – World Travel Market Best Tropical Accommodation, 2007
  • First Choice – TUI Best Tropical Accommodation, 2006
  • Thomas Cook- Thomas Cook Best in All Inclusive Long haul, 2006
  • Thomas Cook Best Luxury Hotel, 2006, 2007
  • First Choice-Worlds Travel Market Best Tropical Accommodation, 2006
  • Vacances Transat Holidays, Transat Star Award Winner, 2004
  • Cristal Check Safety First 2004, 2005
  • Berwick Travel-Pinnacle Collection, 2005
  • Voted Best Hotel in the World by TUI Travelers
  • 4A Vacations – the Best New Resort
  • Berman Travel the Six Palm Tree Award
  • Cristal Check Safety First – Certificate of Achievement, HACCP Principles (Hazard Analysis Critical Control Points)
  • Travelife Sustainability Gold Level Award
  • Gold Award Best First Choice Premier 5 Sun Hotels (Top 5) by Thomson and First Choice

Experience what a Gourmet Inclusive Vacation Has to offer.

It’s private butlers and personal concierges who attend to your every wish. And culinary masters who never cease to amaze. It’s beachfront boutique hotels, private villas and lavish resorts. And swim-up suites and bars, canopied beach beds and beachfront Sky Massages that make you beg for one more day. It’s weddings, honeymoons, romantic interludes and family time.

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